Returns & refunds

If you're not happy with your poster for any reason, we'll reprint it or refund you in full. You choose.

How to ask for a refund or reprint

Email orders@marathonmapart.com with your order number and a short note about the problem. A photo helps if the poster is damaged or misprinted. We reply within one business day.

You usually don't need to send the poster back. If we do need it, we'll tell you and pay for the return shipping.

Before it prints

To fix a name, time or color, or to cancel, email us before you approve the proof. We'll update the design or refund your order in full.

When you'll see the money

Refunds go back to your original payment method. Most banks post them within 5 to 10 business days after we process the refund.

Damaged or lost in transit

If your poster arrives damaged or never shows up, email us and we'll send a replacement or refund you. Our shipping page has more on delivery.